Services - Enterprise Applications

With vast experience in Enterprise Solutions coupled with its excellent domain knowledge specific to various industry verticals, ELITSER is well-positioned to provide the following services to its global clientele in the Enterprise Applications Space.

Elitser is positioning itself to deliver Enterprise Applications Solutions, Integration, Business Intelligence & Mobility solutions. We execute on a Strategic Global Delivery model that blends the best capabilities of the organization, optimized individually for every client project.

 Package Implementation, Support and Maintenance Services
 Enterprise Product Development Services
 Enterprise Applications Integration Services

Package Implementation, Support and Maintenance Services

ELITSER has provided packaged Enterprise software services for the past 10 years to its Global Clientele with cumulative experience of more than 2000 person years, in Healthcare Management, Micro Banking , Security Systems and Insurance Sectors.

Because of the vast experience in Enterprise product development, Elitser is exploring in depth on oracle Enterprise applications.

Services planned to be provided under the new services vertical are

 Implementation
 Customization & Integration
 Testing
 End User Training & Documentation
 Upgrades
 Post-Implementation Support
 Support & Maintenance

Verticals and Domains

ELITSER's Enterprise Applications service line has wide exposure to the particular needs of various verticals such as

 Financial's
 Manufacturing and distribution
 Human Resources
 Customer Relationship Management
  • Oil & Gas
  • Telecom
  • Banking

Enterprise Application Consulting

With deep industry and business process expertise, broad global resources and a proven track record, Elitser can mobilize the right people, skills, and technologies to help clients improve their performance

Because our people are experienced and bring a diverse range of skills and expertise, our services are designed to help clients leverage the immense capability of technology to meet specific business objectives. We understand business process and strategy as well as technology.

At Elitser Oracle Consulting Group, we have a set up of:

Functional and Technical consultants focusing exclusively on Oracle Enterprise Applications and technology
A proven track record of managing full life-cycle implementations for other Enterprise related products coving healthcare, banking and insurance verticals.
Rich consulting and project management skills across application and technical product lines of Oracle
Several simulated Oracle Applications environments are planned at existing clients locations with oracle back ground with a view to providing support to on-site teams as well as providing good training and test environments for the new oracle team.
Service coverage for Data Conversion, Application Extension, Interface Development, Third Party Software Integration, Enterprise Reporting Solutions, Database and Applications Administration, Database and Applications Upgrades and Operations Support

Database Management

Realizing the need and the complexity of managing large databases, Elitser has initiated a unique concept of having a Data Base Support, offering the following services, using an experienced and qualified team of professionals:

Remote DBA

  Oracle Application Database Services
  Audit Services

Remote DBA assigns an account manager and multiple senior resources to your account in order to ensure customer satisfaction and continuity of support. As Remote DBA, we are here for you 24 hrs per day, 365 days per year.

You might have all your systems in place at your location. It doesn’t matter or cost you a mountain to hire our Remote DBA services. Keep your databases, systems, and applications onsite and let us monitor and maintain them remotely.

Oracle Application Database Services

Our services include:

 Installations
 Upgrades
 Backups
 System Administration
 Disaster Recovery Services
 Application Alerts
 Cloning
 Applications Database Reorganizations
 Performance Tuning
 Purge and Archiving
 Patch management
 Custom Development
 Database monitoring and administration
 Performance tuning
 Technical and Functional help desk support

Consulting

Customers, be it in IT, ITES or non-IT segments depend on “Human Power” for a successful business growth. The concepts of human capital hiring and retention are increasingly gaining prominence in Indian industry.

Elitser has been working towards creating a Staff Augmentation Group, which identifies itself amongst the internal human resource group and the external human resource group. Today, our years of strategic sourcing experience is supporting several large to small clients across the industry.

Our strategic sourcing division works primarily in the IT staffing area, with a wide focus on the technology and domain spread. Our process, starting from the initial interaction with the client managers till supply and on boarding of resources is completely method driven supported by monitoring trackers and feedback reports. Our service gives the client an option of choosing resource based on specific project need, for the duration of the need and if necessary to extend the engagement duration. Resources are supplied for the client needs either from the real bench or from the virtual bench pool.

Our minimum turn-around times for even the most critical requirements start at 24 hours!

Offerings

Strategic Sourcing

we address your project based human resource needs. These resources may be for a long-term project, short-term project or just for a transition arrangement. The agreement of the engagement is primarily between the Client, and Elitser. Elitser is the responsible entity to address the issues related with the hiring, training, payroll, appraisal, and retention aspects of the consultant. The client is fully covered against the obligations associated with an employee.

Onsite Outsourcing

Being a software services company, we also offer a very attractive combination of temping with onsite project execution. Instead of providing few resources as part of a turnkey project team, we can handle the total team as a bulk on-site project assignment with the Project Management responsibility still remaining with you. This is a very economical and efficient solution that is positioned between outsourcing and in-house development… calls it “Onsite Outsourcing”.

Permanent Placement & Contract to Hire

When some of your project needs and long term resource needs prefer permanent staffing solutions we offer you our executive search expertise and also offer you the opportunity to permanently hire our consultants on contract. We have a good database of junior to mid level to senior technical resource profiles that can be forwarded. We do a due-diligence of the resource including first level technical evaluation, after understanding your requirements.

Skill Categories

We offer our staff augmentation services in various technology areas including Oracle, Microsoft, IBM, Java/J2EE etc. Our service disciplines address the following and any additional specific needs.

 Oracle Apps (functional & technical)/ Apps DBA / OPM / SCM / CRM / Core DBA
 Java / J2EE / Web logic / Web sphere / Core Java

Resource Supply Process

Being a software services company, we understand customer requirements and mapping them to the right resources is a very intrinsic aspect of our operation. Our HR professionals are trained horizontally and vertically, meaning they understand technology and also the relevant industry vertical.

This gives an uncompromising edge to our recruitment team to cater to any of the customers needs in IT.

We perform all necessary pre-selection processes on behalf of the customer which include

HR screening
Technical evaluation through online tests
Interviews (telephonic/personal)
Background Check on education, previous employment etc

Worried of mass recruitment drive?

Elitser is a facilitator and can be treated as partner in process for all your mass / bulk recruitment needs. We work with our customers to recruit large number of staff through walk in drives, and campaign.

Process Value Adds

Service Excellence, Operational Efficiency, Client Intimacy and Innovation
Dedicated team for data mining, validation and sourcing of validated profiles
Quick to react through our real bench and virtual bench resources
Strong technical panels on multiple technologies to perform initial screening
Internal, multi-level filtration at delivery team and delivery manager levels
Dedicated Account Managers and Key Account Executives for Client convenience
Well defined on boarding, and resource management processes including relocation, appraisals, extensions, replacements, billing and payout's
Focused mass recruitment drives through weekdays and weekends for clients
Well-defined SLA and performance metrics trackers shared with customers
Resource background verification process with multi level option
Voice of the Customer - Dedication of one day a week for client interaction

Credentials

Committed account management and delivery processes.

High levels of resource qualifiers including a good NO SHOW management.

Flexibility to facilitate on-demand requests of established clientele.
Technology emphasis.

Further information please contact: hyderabad@elitser.com

 
     
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